Service excellence
SCA Tissue is able to provide one-day transit to nearly 70% of our customers.
- SCA Tissue provides consistent, rapid response time
- SCA's fill rate > 99%
- SCA's on-time delivery performance > 95%
SCA Tissue offers our customers a choice of how they send and receive information. The following is a list of documents and available modes of communication:
- Order Placement (EDI 850 ASC X12, E-mail, Fax)
- Order Acknowledgement (EDI 855 ASC X12, E-mail, Fax)
- Advanced Ship Notification (EDI 856 ASC X12, E-mail, Fax)
- Short Ship Notification (E-mail, Fax)
- Invoice (EDI 810 ASC X12, E-mail, Fax)
- Special Price Confirmation (Contract) in .pdf or flat file (E-mail, Fax)
- Price Pages in .pdf or flat file (E-mail, Fax)
- Contract Rebate Form (monthly distribution) (EDI 867 ASC X12, E-mail, Fax, Mail)
- Contract Rebate Memo (E-mail, Fax)
If you are interested in exchanging any EDI ASC X12 , UCS or EDIFACT documents, please send an email with SCA Tissue EDI on the subject line and your contact information
to: servicedesk@sca.com.